Elite Adventures focus on better leads
Product used: AI Chatbot · Booking support
Elite Adventures
Auckland, New Zealand
Overview
Elite Adventures were receiving many general enquiries about availability, pricing, and tour details. The team wanted to reduce back‑and‑forth and move qualified customers into bookings faster.
Approach
We set up an AI chatbot trained on tour pages, pricing, and policies. It answers common questions, collects names and contact details, and flags high‑intent chats for a quick human follow‑up.
Outcome
Generic questions dropped as customers got instant answers in chat. The team now spends more time on serious enquiries and bookings, with clearer information coming through each conversation.
“We have had great success with our AI chatbot. It has dramatically decreased our generic questions and allowed us to focus on better leads.”
Turn browsers into bookings
See how an AI chatbot can answer questions and surface ready‑to‑book leads.