Global Health Clinics boost qualified submissions
Product used: AI Chatbot · Patient enquiries
Global Health Clinics
New Zealand
Overview
The clinic’s website forms were flooded with generic enquiries that lacked key details. Staff were spending time chasing information before they could help patients.
Approach
An AI chatbot was added to the website to answer common questions, explain services, and collect the information needed for triage—name, contact details, and reason for enquiry.
Outcome
Generic form requests decreased and qualified submissions increased. Admin time dropped as more enquiries arrived with the right context from the start.
“After adding the AI chatbot to our website, we quickly noticed a decrease in generic form requests and started getting qualified form submissions.”
Help patients faster
Use an AI chatbot to answer common questions and collect details for quicker triage.