A smart chatbot can turn curious shoppers into confident buyers, but hiring a developer to build one often blows the budget for small-to-mid-size Kiwi retailers. With EnvokeAI’s AI Chat Agents platform, you can launch a fully branded assistant on Magento 2 in under ten minutes, no coding required, no extensions to maintain, and no late-night emails to overseas contractors.

‍

Why Magento 2 Merchants in Aotearoa Need an AI Chatbot

• Instant answers: Customers get reliable help after hours, on weekends, and during public holidays.
• Smaller support queue: Common queries about delivery times, GST invoices, or size guides never reach your inbox.
• Fewer abandoned carts: Proactive prompts recover visitors who hesitate at checkout.
• Local data hosting: With EnvokeAI, your chats reside on New Zealand-based servers, keeping latency low and privacy laws simple.

‍

Meet AI Chat Agents by EnvokeAI

AI Chat Agents is a point-and-click tool built for store owners who want results, not jargon.

• Drag-and-drop styling: Match button colours, fonts, and icons to your current Magento theme.
• Knowledge-base training: Upload PDFs, paste policy text, or link product pages so the bot speaks with authority.
• Real-time dashboard: Watch conversations as they happen and jump in if needed.
• Fair pricing in NZD: Plans scale by chat volume; GST is included.

‍

Step 1: Create Your EnvokeAI Account

• Open envokeai.co.nz/service/ai-chat-agents.
• Click Get Started and enter your email and password.
• Confirm your email to unlock the dashboard.

‍

Step 2: Choose a Plan

Every plan includes unlimited page views, custom branding, and full transcript history. Pick the tier that matches your monthly traffic—you can upgrade any time with one click.

‍

Step 3: Build Your Chatbot

Inside the dashboard, select Create Chatbot and follow the guided wizard. Here’s what you’ll need to provide:

• Bot name: Friendly label customers see, e.g. “Shop-Helper”
• Avatar: Upload a square PNG (128 × 128 px)
• Colours: Match your Magento buttons for seamless branding
• Business info: Shipping cut-off, return window, customer-service hours
• Knowledge base: Add product manuals, FAQ PDFs, or paste text

Sample Greeting:

Kia ora 👋 How can I help you today? Ask me about sizes, delivery, or current specials.

Copy the text above into the Welcome Message field for a warm local touch.

‍

Step 4: Embed the Chatbot in Magento 2

There are two simple methods. Both keep future theme updates hassle-free.

Option A: Use a Static Block (Recommended)

• In Magento Admin, go to Content > Blocks and click Add New Block.
• Name the block “EnvokeAI Chatbot”.
• Switch to HTML view and paste the embed code copied from AI Chat Agents.
• Save the block.
• Navigate to Content > Widgets and add a new CMS Static Block widget.
• Assign the widget to All Store Views and choose Footer as the container.
• Select the EnvokeAI Chatbot block, then save and clear cache.

Option B: Insert as Miscellaneous Script

• Go to Content > Design > Configuration.
• Click Edit on your active theme.
• Scroll to HTML Head > Miscellaneous Scripts.
• Paste the embed code and save.
• Flush cache.

Refresh your storefront, your chat bubble should appear bottom-right. Open it to run a test conversation.

‍

Step 5: Optimise for Sales

• Cart-value trigger: Offer free shipping when cart subtotal exceeds a threshold.
• Product suggestions: Train the bot with your top sellers and related accessories.
• Exit intent: Enable a friendly prompt when the cursor moves toward the browser tab.
• Holiday hours: Add a quick reply informing customers about order cut-offs for Christmas or Matariki.

‍

Step 6: Monitor and Improve

Use the Conversation tab to:

• Review transcripts, spot unanswered queries, and update the knowledge base.
• Tag high-value leads and push them into your CRM via Zapier.
• Track common keywords to refine product descriptions and SEO.

Schedule a weekly review for the first month, then monthly once the bot’s accuracy settles.

‍

Free Setup Checklist

• Account created
• Plan selected
• Branding assets gathered
• Knowledge base uploaded
• Embed code installed (Block or Script)
• Test chat on desktop and mobile
• Conversion triggers enabled
• Performance review booked

‍

Magento 2 handles your catalogue and checkout. EnvokeAI handles the conversation that nudges visitors toward purchase. With local hosting, New-Zealand-dollar pricing, and support in your own time zone, you can add state-of-the-art chat without touching a line of code.

Ready to see it live?
Create an AI Chat Agents account today and welcome your first customer before lunchtime.